About the Loyalty Reward Program
Loyalty Rewards Program – doTERRA
How to Get Started
- Log in to your online account to create a Loyalty Rewards Order.
Product of the Month
- Create a Loyalty Rewards Order totaling 125 Personal Volume (PV) or more.
- Set the shipping date on or before the 15th of the month to receive the product of the month.
Convenience and Flexibility
- Change your Loyalty Rewards Order every month before the shipping date.
- Edit your order online anytime through your account.
Earn Product Credits
- Every product has a Personal Volume (PV) value (e.g., Lavender 15mL AUD $28.00 with 25.5 PV).
- Loyalty Rewards product credits are based on PV.
Redeeming Product Credits
- Log in to your account or contact Member Services to redeem credits.
- Australia: (02) 8015 5080 | New Zealand: 0800 466 815
Program Highlights
- Receive free shipping on orders of 100 PV or more.
- Earn product credits up to 30% of your total Loyalty Rewards monthly PV over time.
- Minimum monthly order of 50 PV to earn product credits.
- No maximum limit on monthly credit accumulation.
- Credits expire 12 months from issue date.
- Maintain 1 PV per month to keep your status and points.
Terms and Conditions
- Redemption fee of $3.00 AUD per 100 credits, plus taxes and shipping.
- Must participate for 60 days before redeeming credits.
- Credits are non-transferable and have no cash value.
- Cancel at any time by contacting Member Services.
- Products purchased with credits are not for resale.
Contact Information
- Australia: (02) 8015 5080
- New Zealand: 0800 466 815